ChatGPT app: your data, fixed

1. 1.Your chats, including archived ones, until you delete them.
2. 2.Deleted chats are removed from OpenAI systems within 30 days, unless already de-identified or kept for security or legal reasons.
3. 3.Saved memories, stored apart from your chats. Deleting a chat does not delete a memory made from it.
4. 4.A log of deleted saved memories, for up to 30 days, for safety and debugging.
5. 5.Temporary chats, a copy for up to 30 days, for safety.
6. 6.Your account data, until you delete your account. Then it is deleted within 30 days, except some data the law requires or allows them to keep.

To fully remove a piece of information, OpenAI says to delete it everywhere it appears: chats, archived chats, files, saved memories and the memory summary.

1. 1.On the web, open your account menu and choose Settings. In the phone app, open the sidebar and tap your profile icon.
2. 2.Go to Data controls.
3. 3.Turn off Improve the model for everyone.
4. 4.Select Done. The choice applies to your account on web and phone.

The setting is on by default for Free, Plus and Pro. Your chats still show in your history. Turning off Memory does not stop training; it is a separate control.

1. 1.Open a new chat.
2. 2.Select Temporary.
3. 3.Before your first message, choose Personalized or Unpersonalized. You cannot change this later.
4. 4.Chat as normal. It stays out of your history and does not create or update memories.

Temporary chats are not used for training, but OpenAI may keep a copy for up to 30 days for safety. Personalized mode can still use your existing memories and custom instructions.

1. 1.Open your profile menu and go to Settings > Data controls.
2. 2.Under Export data, choose Export.
3. 3.Confirm on the next screen.
4. 4.Wait for an email or text saying the export is ready. It can take up to 7 days.
5. 5.Sign in to the same account and download the ZIP file within 24 hours. After that the link expires.

The ZIP holds your chat history and other account data. An export cannot bring back chats you already deleted.

1. 1.To delete one chat: open your chat history, select the three-dot menu on the chat, choose Delete and confirm.
2. 2.To delete all chats: go to Settings > Data controls and choose Delete all chats. This cannot be undone.
3. 3.To delete your account on the web: go to Settings > Account and, next to Delete account, select Delete.
4. 4.Enter your email or phone number, type DELETE, and confirm with Permanently delete my account.
5. 5.If you pay through the App Store or Google Play, cancel the subscription there yourself.
6. 6.If you cannot sign in, use OpenAI's Privacy Portal and choose to delete your consumer ChatGPT account.

Your data is deleted within 30 days, except some data the law requires or allows OpenAI to keep. You can reuse the same email for a new account after 30 days.