Copilot: what it remembers, keeps, costs, and how to leave
thecontinuitylayer.com/memory/copilotMicrosoft's assistant on Windows, in Edge and on phones. Memory is for personal Microsoft accounts. Copilot gets a C and ranks #6 of 9 on the Scorecard, 10 of 19: memory 3½ of 7, your data 1½ of 4, leaving 1½ of 4, price 3½ of 4; exit grade 2 of 4. Every grade is read from Microsoft's own pages, last checked 3 November 2026.
Memory: what Microsoft's pages say
Can you see what it remembers, change it, delete it, take it with you and bring it in.
Yes, according to Microsoft's own pages.
Microsoft says Copilot can remember key details and preferences from your conversations; personal Microsoft accounts only.
Yes, according to Microsoft's own pages.
Microsoft says saved memories are listed under Settings > Personalization > Manage, next to Saved memories.
- Partly
Partly, according to Microsoft's own pages.
Microsoft's page covers deleting memories, not editing them; its older-app page says you change them by asking Copilot to remember or forget.
Yes, according to Microsoft's own pages.
Microsoft says you can delete a single memory or use Delete all memories.
Microsoft's pages don't say so.
Microsoft's memory page does not mention an export of what Copilot remembers.
Microsoft's pages don't say so.
Microsoft's memory page does not mention importing memory from another AI.
Microsoft's pages don't say so.
Microsoft's memory page does not say replies show when a memory was used.
Your data: what Microsoft's pages say
Can you keep your chats out of training, know how long they are kept, delete the account yourself, and talk without being saved.
Partly, according to Microsoft's own pages.
Microsoft's page says prompts, responses and file contents in the current Copilot app are not used to train foundation models, but names no user control.
Microsoft's pages don't say so.
Microsoft says conversation activity is stored for 18 months by default but gives no removal period after a chat or account is deleted.
Yes, according to Microsoft's own pages.
Microsoft says you can mark your Microsoft account for closure yourself, and after a 30 or 60 day reopen window your data and content are deleted.
Microsoft's pages don't say so.
Microsoft's privacy controls page describes memory, chat history and ad controls but does not mention any temporary, private or incognito chat mode.
Leaving: what Microsoft's pages say
Can you take your chats, files and projects with you, bring chats in from another AI, and cancel without losing them.
Yes, according to Microsoft's own pages.
Microsoft says personal-account users can export all Copilot app activity history from the privacy dashboard, which downloads it as a CSV file.
Partly, according to Microsoft's own pages.
Microsoft's privacy dashboard page says exports can contain images from your activity history, but it does not mention uploaded files or Pages.
Microsoft's pages don't say so.
Microsoft's Copilot privacy controls page covers memory and history but does not describe importing chats from another AI service.
Microsoft's pages don't say so.
Microsoft's Services Agreement says access ends at the end of the period when you cancel, and does not say Copilot chats stay on the account afterward.
Price: what Microsoft's pages say
Is every price and limit on a public page, is there a free plan, and do you hear about a price change before it lands.
Yes, according to Microsoft's own pages.
Microsoft's individuals pricing page offers a limited free Copilot and lists prices for the Microsoft 365 Personal, Family, Premium and Pro plans.
Partly, according to Microsoft's own pages.
Microsoft's AI credits page describes chat limits only as extensive usage for the Microsoft 365 Personal, Family, Premium and Pro plans, with no numbers, and does not cover the free tier.
Yes, according to Microsoft's own pages.
Microsoft's pricing page says it offers a limited free version of Copilot, subject to capacity and limits.
Yes, according to Microsoft's own pages.
Microsoft's Services Agreement says it will email recurring subscribers at least 15 days before a price change.
What Microsoft changed, dated, with the source
- 18 August 2026Notable
Microsoft retired Deep Research in the consumer Copilot app for free users and for subscribers on any plan other than Microsoft 365 Premium; Premium subscribers were pointed to Researcher, and Personal and Family subscribers kept read access to earlier reports. The Podcasts feature was retired in the consumer app the same day.
See what Copilot actually remembers about you, as a map. In your browser, nothing leaves it.
See it as a mapSources: Microsoft's pages, as read
- https://support.microsoft.com/en-us/privacy/microsoft-copilot/privacy-controlsChecked 3 November 2026
- https://support.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-privacy-controlsChecked 3 November 2026
- https://support.microsoft.com/en-us/privacy/microsoft-copilot/activity-historyChecked 3 November 2026
- https://support.microsoft.com/en-us/topic/privacy-faq-for-microsoft-copilot-27b3a435-8dc9-4b55-9a4b-58eeb9647a7fChecked 3 November 2026
- https://support.microsoft.com/en-us/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979Checked 3 November 2026
- https://support.microsoft.com/en-US/Privacy/microsoft-copilot/privacy-controlsChecked 3 November 2026
- https://support.microsoft.com/en-us/privacy/manage-your-copilot-activity-history-in-the-privacy-dashboardChecked 3 November 2026
- https://support.microsoft.com/en-US/microsoft-copilot/microsoft-copilot-privacy-controlsChecked 3 November 2026
- https://www.microsoft.com/en-us/servicesagreementChecked 3 November 2026
- https://www.microsoft.com/en-us/copilot/pricing/individualsChecked 3 November 2026
- https://support.microsoft.com/office/ai-credits-and-limits-for-microsoft-365-subscriptions-68530f1a-4459-4d02-9818-8233c1f673b8Checked 3 November 2026